KCOM urges customers to be vigilant following scam emails

KCOM has warned customers to be wary as the region sees a wave of scam emails.

The broadband provider says it is aware that a phishing email was sent to some of its customers regarding "not using your account in weeks".

This latest scam email asks recipients to click a link before requesting their personal information. Customers are warned not to click this link.

A KCOM spokesperson said: “We would urge customers to be wary of any suspicious emails arriving in their inbox. Although it is not unusual to see so called “phishing” attempts – where fraudsters try to gain people’s personal details – we have seen an above normal number of attempts within the last 24 hours.

“Our advice is always ‘if in doubt, delete’” and never click on a suspicious link.

“We advise customers who have already clicked on the link to change their password immediately. We will never ask you for personal information, such as bank details, via email.”

For further support and information about scam calls and emails, visit www.actionfraud.police.uk